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Our Boston area client is seeking a  P&C Claim Representative for a REMOTE opportunity. Must be local to the office.

Are you ready to “Step Up”? Are you ready to join the best service organization in the insurance business? Our client is currently seeking a Property and Casualty Claim Representative who is passionate about customer service to join their team. If you are results-oriented, hard-working and teamwork driven, you will thrive at within this organization.

Job Responsibilities:

  • Manage and monitor all phases of the claim process from initial claim reporting to final resolution.
  • Assure all claims are settled in accordance with regulations and policy language.
  • Review and interpret policy language and coverage provisions as they apply to the claim presented.
  • Assist callers who have claim inquiries.
  • Facilitate timely claim resolution by following up with clients, claim adjusters and insurance companies to address outstanding issues to proper conclusion.
  • Prepare claim reports for clients.
  • Develop and maintain strong client relationships. Client communication will occur via phone calls, emails and on-site client visits.

Core Competencies:

  • Exceptional aptitude for customer service
  • Excellent time management and problem-solving skills with strong attention to detail
  • Must thrive in a fast-paced, professional environment.
  • An upbeat attitude and teamwork orientation
  • Strong written, verbal, and organizational skills
  • Ability to follow agency procedures with minimal supervision.
  • Proficiency with Microsoft Office required.

Experience & Education:

  • Minimum of 1-2 years prior insurance industry property & casualty claim handling experience strongly preferred but will train the right candidate.

Compensation and Benefits:

  • Competitive compensation
  • Full-time benefits package including medical, dental, life, disability, generous time off program and 401K.
  • Friendly environment that promotes a positive culture


    • Job type: Permanent
    • Location: Needham
    • Date posted: