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Masis Professional Group is seeking an Operations Support & Training Specialist for an affordable housing company in MA.


Reporting to the Director of Compliance, the successful candidate will thrive in a team-oriented environment and should possess the following:

  • High level of property management expertise, analytical ability and financial acumen.
  • Solid verbal, written and customer service communication skills and familiarity with Microsoft Office suite.
  • Strong analytical and mathematical skills as it relates to calculating lease balances, move-in costs, analyzing leases, identifying discrepancies on invoices and pro-rating leases.
  • Confidence in creating effective solutions for how to deal with challenges or problems.
  • Familiarity with Yardi software or similar property management, real estate software preferred.
  • Bachelor’s Degree and certified as a Tax Credit Specialist and/or Certified Occupancy Specialist preferred.


  • Process income certifications/recertifications for multiple affordable housing programs.
  • Process monthly Section 8 Housing Assistance Payment Billing.
  • Process accounts receivable and accounts payable.
  • Prepare lease packages and supplemental documents for new move-ins.
  • Ensure that systems are in place or created to maximize resident and employee safety and health, and to preserve the physical assets.
  • Work patiently, professionally and cooperatively with residents and staff to provide high quality customer service based on immediate needs.
  • Preserve and respect resident and applicant confidentiality.
  • Enforce and adhere to company policies, rules and regulations.
  • Complete other tasks or special projects as assigned by the Director of Compliance, Regional Property Supervisor or Property Manager.


  • Must be flexible to accept work assignments to different work locations daily and adjust to different work settings.
  • Must be available to be assigned a Monday thru Friday, 9:00 AM to 6:00 PM EST work schedule.
  • Must possess reliable means of transportation for local travel required (up to 75%).


Education: 2 or 4-year Degree preferred. Experience: At least 2 year(s) preferred.

Salary is competitive and commensurate with experience. Travel and overnight lodging costs are covered and can be expensed. Benefits include full health and life insurance, a generous earned leave program, and a 401k retirement plan with company match.

    • Job type: Permanent
    • Location: Anywhere
    • Date posted:
    • Salary:$60000 - $70000