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POAH Communities is looking for an Assistant Property Manager and someone with excellent Customer Service Skills.

No real estate experience required, it is a bonus if you have it!

Characteristics, Duties and Responsibilities

  • Respond to inquiries from residents, applicants, guests, vendors, and employees, and escalate as appropriate
  • Collect and process rent payments in a timely manner and in compliance with internal and regulatory guidelines
  • Coordinate application, interviewing, and screening process for prospective residents
  • Maintain property waitlists
  • Evaluate applicant eligibility and calculate rents and utility allowances
  • Process move-ins and move-outs
  • Complete annual and interim income certification related tasks
  • Perform tasks related to resident lease grievances
  • Maintain applicant and resident files in compliance with internal and regulatory guidelines
  • Prepare and distribute marketing and promotional materials
  • Advertise available apartments using a variety of media
  • Show apartments to prospective residents
  • Draft correspondence, make photocopies, scan and fax documents, and perform other clerical functions
  • Perform data entry into company databases capturing resident, property, and payment information
  • Ensure compliance with all Federal, State and Local laws are maintained

Requirements and Qualifications

  • Some post-secondary education preferred
  • Excellent communication skills, both oral and written
  • Excellent customer service skills
  • Strong administrative and organizational skills
  • Proficiency in Microsoft Word and Outlook, Excel, and PowerPoint
  • Periodic overtime or flexible hours may be required


    • Job type: Permanent
    • Location: Anywhere
    • Date posted:
    • Pay:$22.00 - $25.00