Commercial Lines Account Manager

REMOTE OPPORTUNITY in MA

Our client is looking for a Commercial Lines Account Manager with a positive attitude and willing to take the extra step in providing exceptional service. 

SUMMARY:

• We are looking for a results-oriented, experienced Commercial Lines Account Manager who is highly customer service focused and enjoys working in a fast-paced, professional environment. If you do a great job and are fully committed to being a great team player, you will thrive.

DUTIES AND RESPONSIBILITIES

• Service all aspects of our client’s insurance needs, usually in partnership with an Account Executive or Producer, from renewal preparation and marketing to policy administration.
• Gather information from clients and prepare applications for submission to insurance carriers.
• Prepare proposals and insurance summaries based on the evaluation of client coverage needs.
• Process new business, renewals, endorsements, cancellations, and rewrites
• Explain insurance policies and coverages, suggest coverage enhancements, and resolve general customer inquiries.
• Maintain accurate electronic client account records and adhere to agency procedures.
• Nurture strong relationships with clients and insurance carrier representatives

MINIMUM REQUIREMENTS

• Exceptional aptitude for customer service
• Excellent time management skills and a sense of urgency
• Proven hands-on experience with an in-depth understanding of Commercial Lines Coverages
• Minimum of 3 years of insurance agency experience in an Account Manager or similar role required
• Currently managing a commercial book valued between $2-3+M
• Experience providing heavy supporting assistance to a book of business
• Detail oriented with strong written and verbal communication skills
• Outstanding team player and collaborator
• In-depth technical knowledge of commercial lines coverages and exposures
• Property & casualty license preferred.
• Proficiency with Microsoft Office and electronic database software preferred
• Upbeat attitude and problem-solving skills; able to work on a 2 to 3-person team to provide outstanding service

ADDITIONAL NOTES

• Healthy, positive culture
• $70k to $90k a year
• Yearly Bonus
• 3 weeks of vacation
• LTD, STD, life, and AD&D
• 11-12 holidays a year
• 401k with full match