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JOB TITLE:                CNC Service Technician


REPORTS TO:           Customer Support Manager


Seeking qualified individuals to install, maintain and troubleshoot CNC machines for OEM.  Travel up to 70% required. 





  • Install, maintain, troubleshoot, and do repairs on CNC Machines (Citizen & Miyano helpful)

  • Replace ball screws, motors, and cartridge spindles
  • Use ladder and diagnostic functions on all controls

  • Phone support for troubleshooting; daily and heavy at times

  • Align and adjust tools
  • Repair spindle bearings

  • Align and interface the barfeed unit
  • Perform first part runoff; ensuring machine acceptance
  • Travel to customer sites for repair and/or troubleshooting.





  • Must be able to travel up to 70% of the time – domestic and occasional international (Canada, Mexico)
  • 3-6 years experience in CNC machine tooling
  • 1-4 years of Swiss experience helpful
  • Electrical, mechanical, and automation experience
  • Proficient in geometry
  • Ability to troubleshoot mechanical and electrical systems, read ladder diagrams, and control diagnostics

  • Interact professionally with customers by phone and in person
  • Valid driver’s license and passport

  • Knowledge of Microsoft Office
  • Excellent verbal and written communications skills
  • Ability to work independently
  • Demonstrate initiative


Drug Test and Background Check required

    • Job type: Permanent
    • Location: Agawam
    • Date posted: